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Looking for a Letting Agents? Hancock Can Help!

Tenants’ guide to renting

At Hancocks we pride ourselves on our letting agents consistently providing friendly yet professional service provided to our tenants. If you’re looking to rent then our guide, put together by our team of letting agents, can help get you started; our most recent rates are below.


The list below shows our main fees and charges in connection with the management and letting of a rental property. 


Under the Tenant Fees Act 2016 before the tenancy starts the following are payable:

  • Deposit
  • 5 weeks rent
  • Initial Monthly Rent

During the tenancy the tenant will be responsible for paying the rent and all utilities, telephone and internet connections and their relevant subscriptions, television licence and Council Tax.

Under the new legislation, permitted payments will also include, but are not limited to, damage as outlined in the Tenancy Agreement, reasonable costs incurred due to loss of keys or other security devices, reasonable costs incurred by breach of tenancy by the tenant(s), reasonable costs incurred by the landlord due to early termination of the tenancy, any changes in the Tenancy greement £50 inclusive of VAT), interest at 3% above bank base rate for late payment of rent as determined by the Tenant Fees Act 2019.  

Hancock Residential Sales and Lettings are members of 

-The Tenancy Deposit Scheme 

-The Property Ombudsman Scheme