I have used this estate agent over a number of years. Very positive experience, Hancock’s provide honest support and advice.

My brother and I have recently sold two properties through Hancock’s. During both sales we have been kept well informed of all issues as and when they occurred. One sale was straight forward the second had the odd issue but both sales completed with very happy buyers and happy sellers. Sam and the team were a pleasure to deal with.

There are a couple of great estate agents out there but after the amazing support from Sam and the team, I would only ever use or recommend Hancock. Moving house is stressful enough especially with my young family but the genuine care and support from Hancock restores my faith in quality customer service and care. Thank you from the bottom of our hearts.

The team at Hancock’s have looked after my rental property for a number of years. Throughout this time they have provided me with an excellent Property Management service, that has given me a good deal of comfort knowing that there supportive and professional approach, is focussed on getting things right for me as a Landlord. I live offshore, but this has never been a problem for the Hancock’s team as they have ensured good and appropriate levels of communication. I have no hesitation in recommending Hancock’s as Property Managers

We found our perfect first home thanks to these amazing people. Me and my partner struggled with other agents as they ignored us, didn’t listen, and just generally made things difficult. While Hancock were prompt, replied quickly, friendly and just so helpful. I cannot thank and recommend them enough! If you want things doing, go to Hancock!!

The Hancock’s team were brilliant in managing our house sale/purchase. Due to our buyers’ particular mortgage requirements the process was long and complicated. Throughout, they were professional, courteous and, most importantly, especially supportive during a very stressful time. We would certainly recommend Hancock’s as top-class estate agents.

Professional, friendly staff. Quick to resolve any queries. Very pleased with all help and service we received from them during our stay in one of the properties managed by them.

We purchased a property through Hancock estate agents and the service we received was nothing but outstanding. Throughout the whole process they kept us updated, were very efficient and communicated great with all the solicitors and us. We would highly recommend Hancock Estate agents without a doubt. Thank you.

“The service we’ve received so far has been outstanding. Puts the previous agent to utter shame! I only have to call your office once, I always get straight through and the queries have been immediately dealt with. On two occasions your staff have been way ahead of me, taking things into hand and dealing with them without me even having to ask!”

“We have been using Hancock Property as our letting agent for over 2 years and are delighted with the service they offer. We have two properties that are fully managed by them. The rental income always arrives in the bank account on time. If there is a problem with the property, they phone us before arranging the repair. The properties are visited regularly and they make sure the tenants are keeping the property in good order. Chris and his team are always very helpful and nothing is too much trouble. The service they provide is excellent value. Advertising for new tenants is very professional and once found the tenants are stringently vetted. Staff are on hand on the day of moving in and moving out to make sure that everything runs smoothly. I would not hesitate in recommending them to everyone for their letting agent.”

“Dear Hancocks, Just a quick note to say thank you for another year of hassle-free management of my property – I just wish all my portfolio was handled as well as this!”

“I would just like to thank you all for every dealing I have had with you so far, you have always been extremely polite, courteous and helpful at all times and it has been an absolute pleasure to deal with you all.”

“We would like to thank you for all your help and support you have given us over the last year or so. It has made buying and renting out our houses a much easier and pleasant experience. Thank you for your continued good service.”

“Our experience with Hancocks Estate Agents has been exceptional; the staff are very welcoming and give 100% at what they do! Emma is a credit to the business and offers all the support she can give, no matter how busy she is. They always follow up any situation asked of them. We highly recommend them to anyone looking to buy or rent a property as you will get a fantastic service!”

“Thank you for everything you did for us…”

“I would certainly recommend Hancocks to anyone who is thinking of selling. The service has been impeccable and the professionalism of all the team has been outstanding, from the initial valuation through to moving day”

“We were delighted with the professional service that we received throughout the whole process by the team at Hancocks. We were always informed and updated at every stage. The process could have been awkward with us living outside of the area, but the staff performed above and beyond the call of duty ensuring the property was regularly checked. The service was first class and we are delighted to highly recommend Hancock”

“I have used the services of Hancocks for both property letting and sales on several occasions. I have always been happy with the level of service and support provided to me by the company and staff. They always conduct themselves in a courteous and professional manner. They provide a quick and efficient service, payments are always on time and nothing is too much trouble for them to sort out. From my experience I would have no hesitation in recommending Hancocks for both property letting and sales”

“With regard to your service It has been beyond compare. The friendly professional approach and conduct has been brilliant (even when things went a little wrong!) Your team picked us up again and pushed on through. From the word go the service you have provided has never waned the attention to details and prompt updates have been superb. My wife and I wish to thank you all from our hearts for holding our hopes (and our hands sometimes ) through the sale and purchase of our lovely new home. Thanks again for all you have done for us and for making us feel part of the family. There are many estate agents but there is only ONE Hancock Residential Sales and Lettings!!!”

“The Hancocks team made the process of selling my house so easy for me. They care as much about you as a person as they do about selling your house. Thank you.”