Testimonials

Hancock's were excellent in finding a tenant for our property, we chose them after a... read more good experience in letting out my mother's property a couple of years ago. The tenancy search, led by Zoe, was based on a foundation of first class communication and professional advice. The location of the office made it an easy and pleasant experience to drop in for a face to face chat, every member of staff are a credit to the organisation. We would highly recommend Hancock's.

Absolutely fantastic always kept you in the loop Thanks to all

From the get go the service Sam provided with our property was phenomenal. Realistic and... read more fair with valuations, very informative when answering any questions, and open to taking your opinions & concerns into consideration. Was the only valuation we had that actually showed a genuine interest in the property and had done the homework on the area/ comparable properties. Outcome was a very quick sale to the second viewing on the property, compared to similar ones on the estate with other agents still sitting on the market over a year later.

Outstanding service as always from Hancock Residential sales and lettings. We've used them many times for... read more sales and to manage residential lettings. This time the team organised and managed the sale of our house, and kept us fully informed about the state of the chain as we arranged a purchase. We cannot recommend them highly enough!

I am really pleased I chose Hancocks to sell my house - the service from... read more start to finish was excellent, the staff always are on hand for questions and kept the process moving along throughout. I would recommend them to anyone. Thankyou!

A wonderful estate agent to deal with. I have nothing but nice things to say... read more about this company after the sensitive way they handled the probate valuation to the eventual sale going through. We had a situation where the buyer pulled out a couple of days before Christmas, but the property went back on the market again, and another buyer was found within 52 days. Thank you for all the advice, patience, detailed explanations, and ultimately making the house sale a successful one at the desired price. Everyone I spoke to at the company were friendly, professional, and that was throughout the process from the initial contact for the valuation to handing over the keys on sale day.

Throughout the entire period of residence (10 years) they were always helpful.

Great team. Thanks everyone. Heather

The team at Hancocks have been a pleasure to deal with, as the buyer they... read more were great at communicating matters with their seller on my behalf and kept me up to date! Thank you!

I sold my house through Hancock Properties and everything went really well. Sam and... read more Jake were brilliant – really helpful, kept me updated, and made the whole process easy. Highly recommend!

Sam and Jake went above and beyond to support me through the entire process of... read more buying my first home. They were both extremely reassuring, forthcoming with information and proactive. I felt comfortable contacting them about any worries or issues I had, no matter how small. I had a great experience with Hancocks because of Sam and Jake, and I will definitely be using them again in the future. I received genuine care and guidance, which I am very grateful for. I couldn't recommend them more!

Hancocks managed my rental property for 21 years, which I have recently sold. Excellent service... read more throughout from the team, especially Emma and more recently Sam and Jake. I wouldn’t hesitate to use this agent again if the need arose and would recommend to others.

Excellent service from start to finish in selling our house. Would definitely recommend. Thank you

I was a tenant with Hancock for nearly 13 years - which should say it... read more all. Any repairs were promptly dealt with. They also had a maintenance schedule to ensure updating. Always an efficient service. Would definitely recommend.

Hancock estate agents have been brilliant! Great service and great communication!! Jake and Sam have... read more been an absolute dream to work with from start to finish. They were such an asset when things weren’t moving along quite as planned it became like a relay team I think i’d still be waiting if it hadn’t been for them. Thank you for all your help and I will definitely use you in the future if I ever sell up or buy again. Can highly recommend.

Sam, Jake and the team at Hancocks were an absolute pleasure to deal with whilst... read more they managed our house sale. Great communication and a professional caring approach through the whole process, thank you so much, highly recommend this fabulous Estate Agents Mr and Mrs Lee

Jake and the team were superb throughout. From a realistic valuation through to completion everything... read more was very smooth with great communication. Thank you.

From start to finish the service from Sam, Jake and the rest of the team... read more has been superb. Professional and friendly they dealt with the issues we encountered during the sale and made the whole process easy and stress less. I would not hesitate to recommend them and would use them again myself.

Really good service from the staff working here, very professional from start to finish... read more during the sale of our house. Would recommend this company if you are thinking of buying or selling.

My son has used Hancocks on each of his moves, and could not recommend them... read more highly enough. Having used them for the sale of my house now I can completely understand why. Right from the initial meeting of Sam and Jake I knew that I was in the hands of a very professional estate agents. Nothing was too much trouble, all communications were dealt with in an efficient and timely manner. As a person of mature age, it was like having all the personal and traditional values that make all the difference in this online world that has lost that connection. I have already committed to Sam that next time I move they will be my go to Estate agents. Thank you for making this stressful time a wonderfully smooth process. Steve

I had the opportunity to work with Hancock as a first time buyer. As any potential... read more buyer i called the team asking for a viewing. They were prompt and accommodating. And although the first house that i saw with them was not the one for me, ( Not the Agencies fault ) Samuel, immediately offered another viewing appointment at a house that they have not yet listed on their website. At the second house viewing i fell in love with the house on the spot. And i asked Jake a hundred questions as i was so exited. Jake answered as many as he knew and the ones that did not know the answer to on the spot he emailed me with the answers a few hours later during that same Saturday. Come the following Monday i put in my offer and the buying process started. Due to the lack of " enthusiasm " from my lawyers the process lasted longer that it should have. During those few months Jake , Samuel , and the Hancock team they checked in regularly with me, asking updates from my lawyers or informing me of the updates from the sellers lawyers. Even when my lawyers stalled the process Jake would send them an email prompting them to move. And although i do know that an estate agent is in the corner of the seller i feel that they actually had a positive impact in my conner as a buyer. In this day and age you rarely find a team that actually shows respect and care about their clients, both the seller and the buyer. So this is why i would 100% recommend Hancock and their team. Their website and information in it is accurate and well put together, team friendly, respectful and helpful, which helped immensely ease my anxieties as a first time buyer. If you plan to sell, buy or even rent a house Look no further. I wish Samuel, Jake and the rest of the team all the best. And i thanked them for supporting this first time buyer in purchasing the perfect house from which I type this review.

I have nothing but good things to say about Hancocks. I have rented my house... read more with them and sold a house with them. All of the staff, especially Emma, Zoe and Sam have been fantastic. I've always been kept in the loop and had quick, helpful responses. I would 100% recommend.

Fab company, I was kept well informed and both Jake and Sam were very... read more quick coming back to me with any queries or questions I had. I would definitely recommend this business. Friendy , efficient and polite thank you guys

Emma has been absolutely fantastic and worked tirelessly to aid our transition into the new... read more property, she does everything possible to keep communication at the highest level with all parties and ensures everything is done to the highest standard. I am extremely grateful for all her help!

Emma and the team at Hancocks have been absolutely amazing, I found myself homeless after... read more a relationship breakup and not sure if I would be able to private rent due to issues with my credit history, I met with Emma who was very empathetic to my situation and after speaking to a landlord on my behalf and explaining the situation I was in, I was successful for a property. Emma supported me extremely well from beginning to end, I can’t thank her enough. I would recommend Hancocks 100%, their customer service, friendly team and their understanding of peoples situations is top notch.

Hancocks of Melton Mowbray are a very professional and friendly team with competitive rates I... read more can certainly recommend them for all letting services

I first dealt with Hacocks as letting agents over 10 years ago and have been... read more using them ever since. The team have always been extremely helpful, clear and proactive. Things are done properly, keeping both tenant and landlord up to date and advised fairly. I have always recommended their services to friends and others requiring such services.

From start to finish my experience with Hancock’s was fantastic, from showing me around a... read more load of potential properties to chasing issues with the landlord, contractors etc. Always happy to help and support. Zoe, Sam and Emma particularly were superb.

Thank you for everything, it was the best collaboration with your agency and the people... read more are the best, congratulations for your seriousness and professionalism! I highly recommend the agency and the people who work there. I recommend Zoe!

Thank you for everything, it was the best collaboration with your agency and the people... read more are the best, congratulations for your seriousness and professionalism! I highly recommend the agency and the people who work there. I recommend Zoe!

Professional, friendly staff. Quick to resolve any queries. Very pleased with all help and service... read more we received from them during our stay in one of the property managed by them.

Professional, friendly staff. Quick to resolve any queries. Very pleased with all help and service... read more we received from them during our stay in one of the property managed by them.

Excellent staff, and efficient service. Emma, Zoe were exceptional 👏.

We purchased a property through Hancock estate agents and the service we received was nothing... read more but outstanding. Sam looked after us and throughout the whole process he kept us updated, he was very efficient and communicated great with all the solicitors and us. And he got us in for Christmas. We would highly recommend Hancock Estate agents without a doubt. Thank you Sam.

I definitely rate Hancocks! I was going through a difficult time and they made... read more the whole process that much easier for me. I can't thank them enough ❤️

Excellent staff, and efficient service. Emma, Zoe were exceptional 👏.

We purchased a property through Hancock estate agents and the service we received was nothing... read more but outstanding. Sam looked after us and throughout the whole process he kept us updated, he was very efficient and communicated great with all the solicitors and us. And he got us in for Christmas. We would highly recommend Hancock Estate agents without a doubt. Thank you Sam.

I definitely rate Hancocks! I was going through a difficult time and they made... read more the whole process that much easier for me. I can't thank them enough ❤️

Very professional service, From all the staff. A special mention must go to Sam, who,... read more saw the sale through from valuation to completion, answering all our questions & liaised brilliantly with our buyer. Highly recommend 🙌🏼

I rented a property with Hancocks, Melton Mowbray, for almost 10 years. In all... read more that time they treated me with respect and responded quickly to any concerns or repairs needed in the property. The staff, in particular Emma, Jake and Chris, were very friendly, approachable and understanding. I would highly recommend using Hancocks as a letting agent. I have little experience of their sales service, but would expect it to be on par. All in all a friendly professional team.

I have dealt with Hancock's for many years and always found them to be approachable,... read more professional and very helpful.

Sam valued the house on March 8th, photos taken and brochure put on line March... read more 11th, offer made March 13th, sale completed on April 12th. Super record time. Sam was enthusiastic, efficient and professional. Very pleased with the service and thoroughly recommend.

Very professional service, From all the staff. A special mention must go to Sam, who, saw... read more the sale through from valuation to completion, answering all our questions & liaised brilliantly with our buyer. Highly recommend 🙌🏼

The Hancocks team, led by Sam, were brilliant in managing our house sale/purchase during the... read more pandemic. Due to our buyers particular mortgage requirements the process was long and complicated. Throughout Sam was professional, courteous and, most importantly, especially supportive during a very stressful time. We would certainly recommend Hancocks as a top class estate agent.

Great service, friendly, efficient and professional. Just what is needed. ... read more I can certainly recommend Anthony Hancock for Landlord services.

Hancocks have been my letting agents for around 9 years. I have always found their... read more service to be efficient and professional. As a landlord I would definitely recommend them.

Excellent service. Warm and friendly staff. Thank you to Chris and Sam for all their... read more reassurance and continual communication throughout. Highly recommended.

Excellent service, first time I was dealing with Hancock, Daniel was so helpful, definitely highly... read more recommended, the best agency in town, thank you

We found our perfect first home thanks to these amazing people. Me and my partner... read more struggled with other agents as they ignored us, didn't listen, and just generally made things difficult. While Hancock were prompt, replied quickly, friendly and just so helpful. I cannot thank them enough. Can't recommend them enough! You want things doing, go to Hancock!!

Great staff, thank to Tom and Chris for sorting out our sell process and our... read more mortgage.

I wouldn't normally write a review like this but this is very much deserved. I... read more was somewhat sceptical at renting again after a horrendous experience with Belvoir Lettings which had left me feeling like all Lettings Agents were the same. Throughout the tenancy, Hancock staff were always polite, eager to help and solved most problems pretty quickly. They always kept me updated and let me know what was going on. When it came to handing the property back at the end of the tenancy, I dealt with Dan who completely chaanged my previous opinion. He was helpful, informative and fair. They really are a Lettings Agent who are there as much for the Tenant as they are the Landlord. If i was ever renting again, I'd definitely go back to these.

Help us with move into a rental property,very professional people and easy to deal with,... read more always on hand for any answers. Best of luck in there future.

Very helpful and great team. God bless them for helping us buy our first dream... read more home.

Everyone at Hancock’s we’re extremely professional throughout and all of our dealings with them were... read more dealt with in a way that left us feeling that there would Be someone dealing with our requests immediately , great communication from all of the staff, emails and calls were always replied to which left us feeling very confident that any issues would be resolved, definitely recommend them !!!!

Having chosen Anthony Hancock as our letting agency, I've been really pleased with the high... read more levels of service, from Emma and the entire team. Responsive, professional, friendly and expert: recommended.

Tom was very helpful and kept us informed at all stages of the sale.

Refreshing to find a lettings agency with such lovely staff. Made the process of viewing... read more and applying for our new rental home really easy. Emma and Sue were always very helpful and available to answer any questions we had. Would recommend to anyone looking for a lettings agency who conduct their service with honestly, professionalism and friendliness. Thanks!

Excellent family run business. Lovely personal touch and very professional. I recommend these guys to... read more anyone selling or renting property.

I have known Chris and his team for 10 years. They have masses of experience... read more in property letting and Chris is a first class mortgage adviser. I have no hesitation in recommending Hancock's to landlords and people looking for an experienced property agent.

The team at Hancocks have looked after my rental property for a number of years.... read more Throughout this time they have provided me with an excellent Property Management service, that has given me a good deal of comfort knowing that there supportive and professional approach, is focussed on getting things right for me as a Landlord. I live offshore, but this has never been a problem for the Hancocks team as they have ensured good and appropriate levels of communication. I have no hesitation in recommending Hancocks as Property Managers

What a really helpful team; friendly and efficient. Thoroughly recommend this company.

We had a lovely experience viewing properties through this company. They were straight-forward, friendly, and... read more personable.