I have nothing but good things to say about Hancocks. I have rented my house with them and sold a house with them. All of the staff, especially Emma, Zoe... read more and Sam have been fantastic. I've always been kept in the loop and had quick, helpful responses. I would 100% recommend.
Emma and the team at Hancocks have been absolutely amazing, I found myself homeless after a relationship breakup and not sure if I would be able to private rent due... read more to issues with my credit history, I met with Emma who was very empathetic to my situation and after speaking to a landlord on my behalf and explaining the situation I was in, I was successful for a property. Emma supported me extremely well from beginning to end, I can’t thank her enough. I would recommend Hancocks 100%, their customer service, friendly team and their understanding of peoples situations is top notch.
I had the opportunity to work with Hancock as a first time buyer. As any potential buyer i called the team asking for a viewing. They were prompt and accommodating. And... read more although the first house that i saw with them was not the one for me, ( Not the Agencies fault ) Samuel, immediately offered another viewing appointment at a house that they have not yet listed on their website. At the second house viewing i fell in love with the house on the spot. And i asked Jake a hundred questions as i was so exited. Jake answered as many as he knew and the ones that did not know the answer to on the spot he emailed me with the answers a few hours later during that same Saturday. Come the following Monday i put in my offer and the buying process started. Due to the lack of " enthusiasm " from my lawyers the process lasted longer that it should have. During those few months Jake , Samuel , and the Hancock team they checked in regularly with me, asking updates from my lawyers or informing me of the updates from the sellers lawyers. Even when my lawyers stalled the process Jake would send them an email prompting them to move. And although i do know that an estate agent is in the corner of the seller i feel that they actually had a positive impact in my conner as a buyer. In this day and age you rarely find a team that actually shows respect and care about their clients, both the seller and the buyer. So this is why i would 100% recommend Hancock and their team. Their website and information in it is accurate and well put together, team friendly, respectful and helpful, which helped immensely ease my anxieties as a first time buyer. If you plan to sell, buy or even rent a house Look no further. I wish Samuel, Jake and the rest of the team all the best. And i thanked them for supporting this first time buyer in purchasing the perfect house from which I type this review.
I definitely rate Hancocks! I was going through a difficult time and they made the whole process that much easier for me. I can't thank them enough ❤️
Fab company, I was kept well informed and both Jake and Sam were very quick coming back to me with any queries or questions I had. I would definitely... read more recommend this business. Friendy , efficient and polite thank you guys
Hancocks managed my rental property for 21 years, which I have recently sold. Excellent service throughout from the team, especially Emma and more recently Sam and Jake. I wouldn’t hesitate... read more to use this agent again if the need arose and would recommend to others.
I wouldn't normally write a review like this but this is very much deserved. I was somewhat sceptical at renting again after a horrendous experience with Belvoir Lettings which had... read more left me feeling like all Lettings Agents were the same. Throughout the tenancy, Hancock staff were always polite, eager to help and solved most problems pretty quickly. They always kept me updated and let me know what was going on. When it came to handing the property back at the end of the tenancy, I dealt with Dan who completely chaanged my previous opinion. He was helpful, informative and fair. They really are a Lettings Agent who are there as much for the Tenant as they are the Landlord. If i was ever renting again, I'd definitely go back to these.
I definitely rate Hancocks! I was going through a difficult time and they made the whole process that much easier for me. I can't thank them enough ❤️
I am really pleased I chose Hancocks to sell my house - the service from start to finish was excellent, the staff always are on hand for questions and kept... read more the process moving along throughout. I would recommend them to anyone. Thankyou!
We had a lovely experience viewing properties through this company. They were straight-forward, friendly, and personable.
Excellent service, first time I was dealing with Hancock, Daniel was so helpful, definitely highly recommended, the best agency in town, thank you
I have dealt with Hancock's for many years and always found them to be approachable, professional and very helpful.
I first dealt with Hacocks as letting agents over 10 years ago and have been using them ever since. The team have always been extremely helpful, clear and proactive. Things... read more are done properly, keeping both tenant and landlord up to date and advised fairly. I have always recommended their services to friends and others requiring such services.
From start to finish the service from Sam, Jake and the rest of the team has been superb. Professional and friendly they dealt with the issues we encountered during the... read more sale and made the whole process easy and stress less. I would not hesitate to recommend them and would use them again myself.
Help us with move into a rental property,very professional people and easy to deal with, always on hand for any answers. Best of luck in there future.
I rented a property with Hancocks, Melton Mowbray, for almost 10 years. In all that time they treated me with respect and responded quickly to any concerns or repairs... read more needed in the property. The staff, in particular Emma, Jake and Chris, were very friendly, approachable and understanding. I would highly recommend using Hancocks as a letting agent. I have little experience of their sales service, but would expect it to be on par. All in all a friendly professional team.
Tom was very helpful and kept us informed at all stages of the sale.
We purchased a property through Hancock estate agents and the service we received was nothing but outstanding. Sam looked after us and throughout the whole process he kept us updated,... read more he was very efficient and communicated great with all the solicitors and us. And he got us in for Christmas. We would highly recommend Hancock Estate agents without a doubt. Thank you Sam.
Emma has been absolutely fantastic and worked tirelessly to aid our transition into the new property, she does everything possible to keep communication at the highest level with all parties... read more and ensures everything is done to the highest standard. I am extremely grateful for all her help!
Sam valued the house on March 8th, photos taken and brochure put on line March 11th, offer made March 13th, sale completed on April 12th. Super record time. Sam was... read more enthusiastic, efficient and professional. Very pleased with the service and thoroughly recommend.
Excellent staff, and efficient service. Emma, Zoe were exceptional 👏.
Sam, Jake and the team at Hancocks were an absolute pleasure to deal with whilst they managed our house sale. Great communication and a professional caring approach through the whole... read more process, thank you so much, highly recommend this fabulous Estate Agents Mr and Mrs Lee
What a really helpful team; friendly and efficient. Thoroughly recommend this company.
I sold my house through Hancock Properties and everything went really well. Sam and Jake were brilliant – really helpful, kept me updated, and made the whole process easy.... read more Highly recommend!
We found our perfect first home thanks to these amazing people. Me and my partner struggled with other agents as they ignored us, didn't listen, and just generally made things... read more difficult. While Hancock were prompt, replied quickly, friendly and just so helpful. I cannot thank them enough. Can't recommend them enough! You want things doing, go to Hancock!!
Great team. Thanks everyone. Heather
My son has used Hancocks on each of his moves, and could not recommend them highly enough. Having used them for the sale of my house now I can completely understand... read more why. Right from the initial meeting of Sam and Jake I knew that I was in the hands of a very professional estate agents. Nothing was too much trouble, all communications were dealt with in an efficient and timely manner. As a person of mature age, it was like having all the personal and traditional values that make all the difference in this online world that has lost that connection. I have already committed to Sam that next time I move they will be my go to Estate agents. Thank you for making this stressful time a wonderfully smooth process. Steve
Throughout the entire period of residence (10 years) they were always helpful.
Refreshing to find a lettings agency with such lovely staff. Made the process of viewing and applying for our new rental home really easy. Emma and Sue were always very... read more helpful and available to answer any questions we had. Would recommend to anyone looking for a lettings agency who conduct their service with honestly, professionalism and friendliness. Thanks!
I have known Chris and his team for 10 years. They have masses of experience in property letting and Chris is a first class mortgage adviser. I have no hesitation... read more in recommending Hancock's to landlords and people looking for an experienced property agent.
Great staff, thank to Tom and Chris for sorting out our sell process and our mortgage.
Professional, friendly staff. Quick to resolve any queries. Very pleased with all help and service we received from them during our stay in one of the property managed by them.
Hancocks of Melton Mowbray are a very professional and friendly team with competitive rates I can certainly recommend them for all letting services
Everyone at Hancock’s we’re extremely professional throughout and all of our dealings with them were dealt with in a way that left us feeling that there would Be someone dealing... read more with our requests immediately , great communication from all of the staff, emails and calls were always replied to which left us feeling very confident that any issues would be resolved, definitely recommend them !!!!
Excellent staff, and efficient service. Emma, Zoe were exceptional 👏.
From start to finish my experience with Hancock’s was fantastic, from showing me around a load of potential properties to chasing issues with the landlord, contractors etc. Always happy to help... read more and support. Zoe, Sam and Emma particularly were superb.
Having chosen Anthony Hancock as our letting agency, I've been really pleased with the high levels of service, from Emma and the entire team. Responsive, professional, friendly and expert:... read more recommended.
The team at Hancocks have looked after my rental property for a number of years. Throughout this time they have provided me with an excellent Property Management service, that... read more has given me a good deal of comfort knowing that there supportive and professional approach, is focussed on getting things right for me as a Landlord. I live offshore, but this has never been a problem for the Hancocks team as they have ensured good and appropriate levels of communication. I have no hesitation in recommending Hancocks as Property Managers
Excellent family run business. Lovely personal touch and very professional. I recommend these guys to anyone selling or renting property.
A wonderful estate agent to deal with. I have nothing but nice things to say about this company after the sensitive way they handled the probate valuation to the eventual... read more sale going through. We had a situation where the buyer pulled out a couple of days before Christmas, but the property went back on the market again, and another buyer was found within 52 days. Thank you for all the advice, patience, detailed explanations, and ultimately making the house sale a successful one at the desired price. Everyone I spoke to at the company were friendly, professional, and that was throughout the process from the initial contact for the valuation to handing over the keys on sale day.
Excellent service from start to finish in selling our house. Would definitely recommend. Thank you
Very helpful and great team. God bless them for helping us buy our first dream home.
Sam and Jake went above and beyond to support me through the entire process of buying my first home. They were both extremely reassuring, forthcoming with information and proactive. I... read more felt comfortable contacting them about any worries or issues I had, no matter how small. I had a great experience with Hancocks because of Sam and Jake, and I will definitely be using them again in the future. I received genuine care and guidance, which I am very grateful for. I couldn't recommend them more!
Jake and the team were superb throughout. From a realistic valuation through to completion everything was very smooth with great communication. Thank you.
Hancock estate agents have been brilliant! Great service and great communication!! Jake and Sam have been an absolute dream to work with from start to finish. They were such an... read more asset when things weren’t moving along quite as planned it became like a relay team I think i’d still be waiting if it hadn’t been for them. Thank you for all your help and I will definitely use you in the future if I ever sell up or buy again. Can highly recommend.
I was a tenant with Hancock for nearly 13 years - which should say it all. Any repairs were promptly dealt with. They also had a maintenance schedule to ensure... read more updating. Always an efficient service. Would definitely recommend.
The team at Hancocks have been a pleasure to deal with, as the buyer they were great at communicating matters with their seller on my behalf and kept me up... read more to date! Thank you!
Very professional service, From all the staff. A special mention must go to Sam, who, saw the sale through from valuation to completion, answering all our questions & liaised brilliantly with... read more our buyer. Highly recommend 🙌🏼
Outstanding service as always from Hancock Residential sales and lettings. We've used them many times for sales and to manage residential lettings. This time the team organised and managed the sale of... read more our house, and kept us fully informed about the state of the chain as we arranged a purchase. We cannot recommend them highly enough!
Excellent service. Warm and friendly staff. Thank you to Chris and Sam for all their reassurance and continual communication throughout. Highly recommended.
Professional, friendly staff. Quick to resolve any queries. Very pleased with all help and service we received from them during our stay in one of the property managed by them.
Very professional service, From all the staff. A special mention must go to Sam, who, saw the sale through from valuation to completion, answering all our questions & liaised brilliantly... read more with our buyer. Highly recommend 🙌🏼
We purchased a property through Hancock estate agents and the service we received was nothing but outstanding. Sam looked after us and throughout the whole process he kept us updated,... read more he was very efficient and communicated great with all the solicitors and us. And he got us in for Christmas. We would highly recommend Hancock Estate agents without a doubt. Thank you Sam.
Thank you for everything, it was the best collaboration with your agency and the people are the best, congratulations for your seriousness and professionalism! I highly recommend the agency... read more and the people who work there. I recommend Zoe!
Hancocks have been my letting agents for around 9 years. I have always found their service to be efficient and professional. As a landlord I would definitely recommend them.
Great service, friendly, efficient and professional. Just what is needed. I can certainly recommend Anthony Hancock for Landlord services.
The Hancocks team, led by Sam, were brilliant in managing our house sale/purchase during the pandemic. Due to our buyers particular mortgage requirements the process was long and complicated. Throughout... read more Sam was professional, courteous and, most importantly, especially supportive during a very stressful time. We would certainly recommend Hancocks as a top class estate agent.
Really good service from the staff working here, very professional from start to finish during the sale of our house. Would recommend this company if you are thinking of... read more buying or selling.
Thank you for everything, it was the best collaboration with your agency and the people are the best, congratulations for your seriousness and professionalism! I highly recommend the agency... read more and the people who work there. I recommend Zoe!